Frequently Asked Questions

Everything you need to know about Fleetana — how it works, what's included, and how to get your fleet set up.

General

What is Fleetana?
Fleetana is a fleet-management platform that replaces the spreadsheets most fleets run on. It keeps your vehicles, preventive maintenance, fuel, inspections, issues, and work orders in one place — so nothing falls through the cracks.
Who is Fleetana built for?
Fleetana is built for small and mid-sized fleets in Saudi Arabia — typically 10 to 50 vehicles. Delivery operators, contractors, and distributors who are outgrowing manual tracking are the sweet spot.
What makes Fleetana built for Saudi Arabia?
Fleetana tracks Istimara (registration) and insurance expiry dates and reminds you before they lapse, records costs in Saudi Riyals with VAT, and measures distance in kilometres — so the platform matches how fleets actually operate in the Kingdom.

Using Fleetana

How do I get started?
Sign up, create your organisation, and add your vehicles. You can start logging fuel, recording service, and setting maintenance reminders the same day — there is no hardware to install.
Can I import my existing data?
Yes. Fuel history can be imported from a CSV file, so you don't lose the records you've already been keeping. Vehicles, drivers, and vendors are added directly in the app.
How do maintenance reminders work?
You create service programs — for example, an oil change every 5,000 km or every six months — and attach them to vehicles. Fleetana then surfaces a reminder as each service comes due, by date or by meter reading.
Does Fleetana track fuel economy?
Yes. Every time you log a fill-up, Fleetana calculates fuel economy for that vehicle, keeps the receipt on file, and flags entries that look unusual so you can catch leaks, theft, or data-entry mistakes early.
Can my whole team use it?
Yes. Invite teammates to your organisation and give them an admin or standard role. Everyone works from the same up-to-date fleet data.
Is there a mobile app?
A dedicated driver and technician mobile app is in active development. In the meantime, the web app is fully responsive — drivers and technicians can log fuel, run inspections, and report issues from a phone browser today.

Account & Billing

Can I change plans as my fleet grows?
Absolutely. You can upgrade or downgrade at any time from your settings — changes take effect right away and billing is prorated for the rest of the cycle.
Is my fleet's data secure?
Each organisation's data is fully isolated, and access within your account is controlled by member roles. Data is hosted on managed infrastructure and encrypted in transit.
What happens if I go over my vehicle limit?
We will never block your operations. If you pass your plan's vehicle count, Fleetana flags it and helps you move to the right plan — no surprise overage fees.